The Western Reserve Group is dedicated to the Agency distribution system of insurance. We believe an insurance agent can take a personal interest in the buyer of insurance, devote adequate time to determining insurance needs, and match those needs with the best insurance coverage available at a competitive price.
As a mutual insurance company, we do not have stockholders. This allows us to focus on the marketing of insurance products which best meet the needs of potential buyers within our market.
Our major focus is developing insurance products that provide superior coverage in the event of loss to home, automobile, farm, or business. Our goal is excellence in all areas of service whether it is risk underwriting, premium processing, or claims handling. We take great pride in fair and prompt claims settlement.
Our goals, purpose, and philosophy can be summed up in our mission statement.
Our mission is "to provide the best insurance products, protection and service to our policyholders, delivered by a quality agency force, and backed by enthusiastic and service-oriented employees, sound investments and financial strength".